FAQ

  1. Are your products compatible with a low-carb diet? 
    All of our products are free of added sugar. They are all low-carb and compatible with Keto, Paleo, Atkins, and any other low-carb diet.
  2. Where do you ship to? 
    At this point in time, we only offer shipping to the United States and Canada. Because we distribute out of the United States, there may be additional customs and duty fees with shipments to Canada at the border.
  3. Can your products help with weight loss?
    Absolutely. All our products can support your weight loss journey and are designed to boost your overall health.
  4. What is your return policy?
    You can read more about our refund and return policy here.
  5. Can your products help build muscle?
    Of course! We especially recommend our BCAAs if you’re looking to take your exercise and recovery to the next level.
  6. Do I need to exercise to use your supplements?
    Definitely not. Our supplements were made to improve your overall health, whether you’re exercising or not.
  7. Can I take your products if I’m pregnant or breastfeeding?
    With the exception of our pre-workout supplement, all of our products are stimulant and caffeine free making them suitable. Having said that, you should always speak to your healthcare provider first before starting a new diet or taking a new supplement. 
  8. Are supplements safe to take?
    All our products are produced under highest quality and GMP standards. However, we recommend checking if you are allergic or sensitive to any ingredients before purchasing our products. If you suffer from chronic disease, have other medical conditions or take any other medication, please contact your doctor before taking any of our products.
  9. How do I use a discount code?
    All discount codes can be applied at the checkout page, once you’ve added all the products you desire to your cart.
  10. Do the products contain caffeine?
    All of our products are free of any added caffeine.
  11. What supplement is right for me?
    Feel free to check out our blog for more details on our products. You can also e-mail us at support@knutri.com with any questions you may have regarding our products and your needs.
  12. Where is my order shipping from?
    Orders are shipped from our fulfillment center in the United States. Domestic orders are delivered with Priority Shipping in 2-7 business days. International shipments are shipped in 5-10 business days; expected delivery time with customs and shipping times, can be an additional 2-14 business days, depending on your country. Additional customs and duty fees may apply to Canadian customers.
  13. I need help. Who can I contact?
    Feel free to reach out to our support team via e-mail at support@knutri.com – we are available 24/7 for e-mail support and aim to respond to all e-mails within 24 hours!